Ops Week 2027
Monday, January 25, 2026 - Friday, January 29, 2026
11:30am - 2:00pm ET, each day
Evolving Agency Operations in an AI World
AI is having a massive impact on our industry. Most days, it feels like we’re drowning in it.
Everyone has a demo. Everyone has a trick that changes everything. That stuff is fun, and it raises our collective knowledge, but it’s not the only conversation we need to be having.
For decades, we’ve built our agencies on assumptions we accepted as fact. How many people it takes to deliver a project. How long a sales cycle should run. What margin is realistic. How teams should be structured. Some of those assumptions are starting to break, quietly, underneath us, while we’re all busy watching demos.
The conversation we’re not having enough of is this: what is AI actually changing about the business of running an agency? Not the tools. The fundamentals.
If you want to see the latest AI tricks, go check out AI and Your Agency; that’s a great event for that. But if you want to figure out what has to change so your agency can thrive in this new world, not just survive the hype cycle, join us at OPS Week.
Pricing and what's included
You can join any day based on your role or current priorities or go all-in for the full week to get the complete picture of operations working together.
Who should attend?
Ops Week is designed for individuals responsible for people/culture, biz dev, delivery, finance, and studio operations at digital agencies.
Company-Wide Pass
👨💼👩💼👨💼 $499 - Full Week ($799 - Nonmember)
Unlimited access for your entire agency
Any team member can attend any session
Perfect for shops that want their entire ops team to level up together
Ready to decrease the chaos of running an agency? Join us for Ops Week!
Want to take advantage of member pricing? Explore membership.
Individual Tickets
🎟️ $49 - Single Day ($99 - Nonmember)
Select the day you want to attend during ticket purchase
🎟️ $199 - Full Week ($399 - Nonmember)
Includes access to all five sessions
Shareable across your leadership team (only one person attends per day, but it doesn't have to be the same person)
Ops Week 2027 Speaker Roster
-
LARRY WADDELL
Founder & President of prism+spire
Tuesday, January 26
Biz Dev -
RYAN WATSON
Partner at Upsourced
Wednesday, January 27
Finance -
BRETT HARNED
Digital PM Consulting
Thursday, January 28
Delivery -
ROB HARR
Founder & President of Sparkbox; Partner at Upwell Consulting
Friday, January 29
Agency Operations
Monday, January 25 , 11:30am - 2:00pm ET
People & Culture: Speaker to be announced
Tuesday, January 26, 11:30am - 2:00pm ET
Business Development: Larry Waddell
Camp Session
Wednesday, January 27, 11:30am - 2:00pm ET
Finance | Ryan Watson
Thursday, January 28, 11:30am - 2:00pm ET
Delivery | Brett Harned
Camp Session
Friday, January 29, 11:30am - 1:00pm ET
Agency Operations | Rob Harr
Daily Schedule
Why Attend?
Meaningful connections
Ops Week is a full week dedicated to learning, growth, and connection. Engage with fellow operators in a welcoming, collaborative environment where shared insights, practical takeaways, and new relationships are built to last. It’s more than just an event—it’s a week of meaningful moments that will impact your work long after it’s over
An inclusive environment
Breakthroughs don’t happen in isolation. Ops Week creates a full week of space for conversation, innovation, and discovery—designed to include every voice and spark new thinking. Step away from the daily grind and into an environment built for collaboration, fresh perspective, and actionable ideas you can carry forward the moment you return.
New insights & inspiration
Over the course of Ops Week, dive into a steady stream of ideas, trends, and strategies alongside fellow operators. Through shared challenges, open discussions, and creative collaboration, you’ll uncover fresh perspectives and walk away with practical, actionable solutions to bring back to your team.
What Attendees Have to Say
“A fantastic combination of talented speakers and sophisticated topics, helping all the operators in attendance navigate the waters of running an agency.”
— Jason Rosenbaum, Partner & COO at Crowd Favorite
“I loved that the program evolved to provide foundational information for new folks, but also expanded on prior year summits for folks who've previously attended.”
— Erin Fogel, Co-Founder / Co-Owner at DevCollaborative, LLC
