Ops Week
Monday, January 26, 2026 - Friday, January 30, 2026
11:30am - 2:00pm ET, each day
One week. Five disciplines. Endless breakthroughs.
Welcome to Ops Week, where the unsung heroes of the agency world come together to raise the ceiling on what's possible. Whether you're guiding people and culture, navigating business development, fine-tuning delivery, managing financials, or orchestrating all the moving parts, this is for you!
We know the magic is in the details. It's in how teams work together, leaders make decisions, and operations empower greater creativity. During Ops Week, instead of Zooming in for the whole day, we’ll break it up into shorter segments throughout the week. Each day will feature a keynote and a camp session focused on that day's theme, along with one or two lightning talks to keep the energy high and ideas flowing.
The Lifeblood of Any Thriving Agency
Announcing the 2026 Ops Week Speaker Roster
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BLAIR ENNS
Founder of Win Without Pitching
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DAVID C. BAKER
Practice Lead, Advisory Services at Punctuation
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KATIE BEDFORD
Strategic Business Consultant at K Bedford Consulting
You Can't Stop the Waves: Managing Risk in Modern Agency Operations
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ROB HARR
Founder & President of Sparkbox; Partner at Upwell Consulting
Who should attend?
Ops Week is designed for individuals responsible for people/culture, biz dev, delivery, finance, and studio operations at digital agencies.
Pricing and what's included
You can join any day based on your role or current priorities or go all-in for the full week to get the complete picture of operations working together.
Individual Tickets
🎟️ $49 - Single Day ($99 - Nonmember)
Select the day you want to attend during ticket purchase
🎟️ $199 - Full Week ($399 - Nonmember)
Includes access to all five sessions
Shareable across your leadership team (only one person attends per day, but it doesn't have to be the same person)
Company-Wide Pass
👨💼👩💼👨💼 $499 - Full Week ($799 - Nonmember)
Unlimited access for your entire agency
Any team member can attend any session
Perfect for shops that want their entire ops team to level up together
Ready to decrease the chaos of running an agency? Join us for Ops Week!
Want to take advantage of member pricing? Explore membership.
How the week unfolds
MONDAY | 11:30am - 2:00pm ET
People & Culture: The Soul of the Studio | Jen Dary
Let's explore retention, hiring, values in action, feedback loops, and leadership development that actually makes an impact.
TUESDAY | 11:30am - 2:00pm ET
Business Development: The Spark that Fuels Your Growth | Blair Enns
We'll dig into qualifying leads, sales ops, CRM cleanups, and smoothing the handoff between sales and delivery.
WEDNESDAY | 11:30am - 2:00pm ET
Delivery: The Backbone of Your Promise | Katie Bedford
We’ll discuss process, scope control, client satisfaction, and creating clarity.
THURSDAY | 11:30am - 2:00pm ET
Finance: The Health Monitor of Your Studio | David Baker
We’ll talk budgets, forecasting, cash flow, and team compensation. We'll make sense of the numbers and make them work with you.
FRIDAY | 11:30am - 2:00pm ET
Studio Operations in Harmony: Where it All Comes Together | Rob Harr
Joining the disciplines into a single, fine-tuned, humming system. From org design to cross-functional rituals, this is your blueprint for alignment.
Why Attend?
Meaningful connections
Ops Week is a full week dedicated to learning, growth, and connection. Engage with fellow operators in a welcoming, collaborative environment where shared insights, practical takeaways, and new relationships are built to last. It’s more than just an event—it’s a week of meaningful moments that will impact your work long after it’s over
An inclusive environment
Breakthroughs don’t happen in isolation. Ops Week creates a full week of space for conversation, innovation, and discovery—designed to include every voice and spark new thinking. Step away from the daily grind and into an environment built for collaboration, fresh perspective, and actionable ideas you can carry forward the moment you return.
New insights & inspiration
Over the course of Ops Week, dive into a steady stream of ideas, trends, and strategies alongside fellow operators. Through shared challenges, open discussions, and creative collaboration, you’ll uncover fresh perspectives and walk away with practical, actionable solutions to bring back to your team.
What Attendees Have to Say
“A fantastic combination of talented speakers and sophisticated topics, helping all the operators in attendance navigate the waters of running an agency.”
— Jason Rosenbaum, Partner & COO at Crowd Favorite
“I loved that the program evolved to provide foundational information for new folks, but also expanded on prior year summits for folks who've previously attended.”
— Erin Fogel, Co-Founder / Co-Owner at DevCollaborative, LLC
